Question
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How can I track my order?
We try to keep returns and exchanges as simple as possible. As long as they meet our criteria, it should be no problem at all to return or exchange them.Please note that our Return/Exchange policy is different for Sun and Rx eyewear, respectively. Here’s what you should know:
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What is Shopi. return/exchange policy?
We try to keep returns and exchanges as simple as possible. As long as they meet our criteria, it should be no problem at all to return or exchange them.Please note that our Return/Exchange policy is different for Sun and Rx eyewear, respectively. Here’s what you should know:
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What is Shopi. warranty policy?
We try to keep returns and exchanges as simple as possible. As long as they meet our criteria, it should be no problem at all to return or exchange them.Please note that our Return/Exchange policy is different for Sun and Rx eyewear, respectively. Here’s what you should know:
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Can I visit your shop?
We try to keep returns and exchanges as simple as possible. As long as they meet our criteria, it should be no problem at all to return or exchange them.Please note that our Return/Exchange policy is different for Sun and Rx eyewear, respectively. Here’s what you should know:
Payments
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I made a mistake. Can I change my order?
We try to keep returns and exchanges as simple as possible. As long as they meet our criteria, it should be no problem at all to return or exchange them.Please note that our Return/Exchange policy is different for Sun and Rx eyewear, respectively. Here’s what you should know:
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Can I place a custom order?
We try to keep returns and exchanges as simple as possible. As long as they meet our criteria, it should be no problem at all to return or exchange them.Please note that our Return/Exchange policy is different for Sun and Rx eyewear, respectively. Here’s what you should know:
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How do I purchase a gift card?
We try to keep returns and exchanges as simple as possible. As long as they meet our criteria, it should be no problem at all to return or exchange them.Please note that our Return/Exchange policy is different for Sun and Rx eyewear, respectively. Here’s what you should know:
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What payment methods do you accept?
We try to keep returns and exchanges as simple as possible. As long as they meet our criteria, it should be no problem at all to return or exchange them.Please note that our Return/Exchange policy is different for Sun and Rx eyewear, respectively. Here’s what you should know:
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I've lost my gift card, can I get a replacement?
We try to keep returns and exchanges as simple as possible. As long as they meet our criteria, it should be no problem at all to return or exchange them.Please note that our Return/Exchange policy is different for Sun and Rx eyewear, respectively. Here’s what you should know:
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Do you have any discount codes available?
We try to keep returns and exchanges as simple as possible. As long as they meet our criteria, it should be no problem at all to return or exchange them.Please note that our Return/Exchange policy is different for Sun and Rx eyewear, respectively. Here’s what you should know:
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I never received a confirmation email. What should I do?
We try to keep returns and exchanges as simple as possible. As long as they meet our criteria, it should be no problem at all to return or exchange them.Please note that our Return/Exchange policy is different for Sun and Rx eyewear, respectively. Here’s what you should know:
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Can I use more than one promotional code on my order?
We try to keep returns and exchanges as simple as possible. As long as they meet our criteria, it should be no problem at all to return or exchange them.Please note that our Return/Exchange policy is different for Sun and Rx eyewear, respectively. Here’s what you should know:
Shipping
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How long will it take to receive my order?
We try to keep returns and exchanges as simple as possible. As long as they meet our criteria, it should be no problem at all to return or exchange them.Please note that our Return/Exchange policy is different for Sun and Rx eyewear, respectively. Here’s what you should know:
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How do I know if my order has shipped? Can I track it?
We try to keep returns and exchanges as simple as possible. As long as they meet our criteria, it should be no problem at all to return or exchange them.Please note that our Return/Exchange policy is different for Sun and Rx eyewear, respectively. Here’s what you should know:
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How much does shipping cost?
We try to keep returns and exchanges as simple as possible. As long as they meet our criteria, it should be no problem at all to return or exchange them.Please note that our Return/Exchange policy is different for Sun and Rx eyewear, respectively. Here’s what you should know:
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Do you offer expedited shipping or order processing?
We try to keep returns and exchanges as simple as possible. As long as they meet our criteria, it should be no problem at all to return or exchange them.Please note that our Return/Exchange policy is different for Sun and Rx eyewear, respectively. Here’s what you should know:
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Who pays for international import taxes?
We try to keep returns and exchanges as simple as possible. As long as they meet our criteria, it should be no problem at all to return or exchange them.Please note that our Return/Exchange policy is different for Sun and Rx eyewear, respectively. Here’s what you should know: